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Asked by EarlExploration4480

1.   A support worker’s general responsibilities include: *

1 point

 

a) Personal care

 

b) Performing wound care

 

c) Initiating the care plan

 

d) Obtaining physician orders

2.   Unregulated care providers (UCPs): *

1 point

 

a) Are regulated through legislation

 

b) Follow an official code of ethics

 

c) Perform clearly identified services under the direction and supervision o f an employer

 

d) Are members of an organization or professional college that governs their roles

3.   Support workers support the client and family in a holistic manner by addressing the client’s  physical, psychological, social, cognitive, ________, and s pi ritual needs. *

1 point

 

a) Financial

 

b) Cultural

 

c) Mobility

 

d) Nutritional

4.   When solving problems, support workers should consider the  following: *

1 point

 

a) Their personal preferences

 

b) Only the viewpoint of their supervisor

 

c) How much time they have

 

d) The goal of support work

5.   Which of the following is an example of an instrumental activity of daily living (IADLs)? *

1 point

 

a) Handling finances

 

b) Dressing in clothing

 

c) Li fts

 

d) Transfers

6.   Which of the following is NOT a title that is used for support workers in Canadian provinces and  territories? *

1 point

 

a) Personal support worker

 

b) Nursing attendant

 

c) Social worker

 

d) Health care aide

7.   A true professional demonstrates which of the  following behaviours? *

1 point

 

a) Pursues lifelong learning, advocates for the client, pays attention to own appearance

 

b) Wears wrinkled scrubs to work, advocates for the client, uses appropriate language

 

c) Uses discretion about client information, complains about their coworkers, arrives on time for each shift

 

d) Leaves work exactly on time even if assigned tasks are not completed, uses critical thin king skills, maintains confidentiality

8.   Understanding what you can do, what you cannot do, and the legal limits of your role is known  as what? *

1 point

 

a) Certification

 

b) Policy and procedure

 

c) Scope of practice

 

d) Discipline

9.   Support workers provide care and assistance to: *

1 point

 

a) Older persons

 

b) Clients of any age

 

c) Adolescents

 

d) Children

10. DIPPS stands for *

1 point

 

a) Dignity, Independence, Individualized care, Professionalism, Privacy, Safety

 

b) Delegation, Independence, Individualized care, Preferences, Privacy, Safety

 

c) Decision Making, Independence, Input, Professionalism, Problem solving, Safety

 

d) Dignity, Independence, Individualized care, Preferences, Privacy, Safety

11.   What is medicare? *

1 point

 

a) Private insurance

 

b) Canada’s national health insurance system

 

c) Canada Health Act (1984)

 

d) Personal care services

12.   There are ________ _______, provincial, and territorial roles in the Canadian health care system. *

1 point

 

a) Municipal

 

b) Tertiary

 

c) Federal

 

d) Legal

13.   Permanent residents of Canada can receive medically necessary services regardless of their  income, age, health status, gender, or geographical location. This is an example of how medicare  is: *

1 point

 

a) Accessible

 

b) Publicly administered

 

c) Comprehensive

 

d) Portable

14.   ___________ provide most home care support services. *

1 point

 

a) Registered nurses

 

b) Physicians

 

c) Social workers

 

d) Support workers

15.   Which statement about primary health care is correct? *

1 point

 

a) It is a specialized, highly technical level of health care that takes place in large research and teaching hospitals.

 

b) It is the first p oint of contact most people have with the health care system.

 

c) It is a principle of medicare.

 

d) It is the assessment, diagnosis, treatment, and preventive services associated with more complex medical issues.

16. In 2015, the Truth and Reconciliation Commission of Canada’s Calls to Action identified how many Health Calls to Action as being necessary to redress the legacy of residential schools for Indigenous Canadians? *

1 point

 

a) 5

 

b) 3

 

c) 10

 

d) 7

17.   The Canadian health care system has seen a shift in focus from _______________ care to home  care. *

1 point

 

a) Hospital

 

b) Long – term care facilities

 

c) Long – term care services

 

d) Telehealth

18.   The responsibility for delivering health services to First Nations, Métis, and Inuit peoples’ is  shared by federal, provincial, and territorial governments and: *

1 point

 

a) Indigenous organizations

 

b) Primary health care delivery

 

c) Disease prevention

 

d) Health promotion

19.   What Canadian program is  former Saskatchewan premier and health minister Tommy Douglas  credited with establishing ? *

1 point

 

a) Health Canada

 

b) Telehealth

 

c) Medicare

 

d) Canada Health Act (198

20.   In order to control costs, provincial and territorial governments are focusing on __________,  ___________, and __________ to keep Canadians healthy. *

1 point

 

a) health promotion, disease prevention, hospital care

 

b) health promotion, disease prevention, home care

 

c) disease prevention, home care, increased health care staffing

 

d) health promotion, hospital care, increased salaries

21.   A client who has been injured in a motor vehicle accident and is learning to walk again may  require: *

1 point

 

a) Palliative care

 

b) End – of – life care

 

c) Rehabilitation and restorative care

 

d) Respite care

22.   Which of the following is an example of a facility – based setting? *

1 point

 

a) Client’s home

 

b) Hospital

 

c) Group home

 

d) Retirement home

23.   A client who does not stay overnight in a facility is a(n): *

1 point

 

a) Outpatient

 

b) Inpatient

 

c) Hospice patient

 

d) Hospital patient

24.   Which type of setting provides accommodations, *

1 point

 

a) Assisted – living facility

 

b) Hospital

 

c) Adult day program

 

d) Long – term care facility

25.   Mental health care services provide services for people who have mental health disorders such  as: *

1 point

 

a) Pneumonia

 

b) Influenza

 

c) Diabetes

 

d) Schizophrenia

26.   A facility where older persons are independently mobile and can live independently, bu t receive  hospitality services such as meals and housekeeping services, is called: *

1 point

 

a) A hospital

 

b) A long – term care facility

 

c) A retirement home

 

d) A group home

27.   Subacute care is a setting in which one might find a client who has recently experienced which  of the following? *

1 point

 

a) Hip replacement surgery

 

b) Dermatitis

 

c) Eczema

 

d) Impetigo

28.   Which of the following is NOT a benefit or challenge of working in a facility? *

1 point

 

a) Wo rking in a structured team environment

 

b) Being able to clarify the terms of employment

 

c) Doing many tasks in a short period of time

 

d) Working in shifts

29.   Care that is provided to a person who is dying is known as ___________________. *

1 point

 

a) Acute care

 

b) Long – term care

 

c) Assisted living

 

d) Palliative care

30.   What is another name for a sudden short – term illness? *

1 point

 

a) Chronic illness

 

b) Acute illness

 

c) Terminal illness

 

d) Palliative illness

31.   In the workplace, support workers follow _______________ regarding issues such as privacy and  confidentiality. *

1 point

 

a) Suggestions

 

b) Codes of ethics

 

c) Professionalism

 

d) Teamwork

32.   ______ are the fundamental principles of  behaviour that each person believes to be   right   or   wrong   for   themselves   without concern for legalities or customs. *

1 point

 

a) Morals

 

b) Values

 

c) Ethics

 

d) Codes of ethics

33.   Which of the following is NOT one of the four basic principles of health care ethics? *

1 point

 

a) Autonomy — Respecting the client’s right to make choices for themselves

 

b) Justice — Being fair

 

c) Beneficence — Doing good

 

d) Maleficence — Doing harm

34.   You are a new support worker. The other support worker on the unit is on break. Mrs. Yee asks you to  transfer her off the   toilet by yourself because she wants to go to lunch right away, even though the  transfer indicator sign behind her clearly indicates that she requires a two – person transfer. This is an  example of a(n): *

1 point

 

a) Ethical dilemma

 

b) Problem

 

c) Health hazard

 

d) Personal confrontation

35.   A value is: *

1 point

 

a) What an individual considers to be worthwhile or desirable qualities in a person

 

b) A conviction that something is true

 

c) The rules of conduct that guide us when deciding what is right and what is wrong

 

d) The fundamental principles of behaviour each person believes to be right or wrong for themselves without concern for legalities or customs

36.   Asking a client which outfit they wish to wear in the morning promotes which principle of health care  ethics? *

1 point

 

a) Beneficence

 

b) Autonomy

 

c) Nonmaleficence

 

d) Justice

37.   Paying less attention to a client who is demanding or has a lifestyle that is different from yours goes  AGAINST which principle of health care ethics? *

1 point

 

a) Autonomy

 

b) Beneficence

 

c) Justice

 

d) Nonmaleficence

38.   Another word for autonomy is: *

1 point

 

a) Self – determination

 

b) Professionalism

 

c) Ethics

 

d) Values

39.   You ensure that your clients wear a bathrobe on their way to the tub room. You are following which  principle of health care ethics? *

1 point

 

a) Nonmaleficence

 

b) Justice

 

c) Beneficence

 

d) Autonomy

40.   The concepts of beneficence and _______________ are closely related. *

1 point

 

a) Autonomy

 

b) Justice

 

c) Nonmaleficence

 

d) Professionalism

41.   The __________ is federal government legislation that lists the basic rights and freedoms to  which all Canadians are entitled. *

1 point

 

a) Humans rights act

 

b) Canadian Charter of Rights and Freedoms

 

c) Code of Human Rights

 

d) Principle of Confidentiality

42.   Closing doors and window coverings during client care supports which of the following client  rights? *

1 point

 

a) Right to privacy

 

b) Right to refuse treatment

 

c) Right to information

 

d) Right to voice complaints

43.   Physical abuse of a client would fall under which legal category? *

1 point

 

a) Civil law

 

b) Human rights act

 

c) Criminal law

 

d) Unintentional tort

44.   Which type of legislation outlines the rights and responsibilities of workers, employers, and  supervisors in creating and maintaining a safe work environment? *

1 point

 

a) Employment standards legislation

 

b) Occupational health and safety legislation

 

c) Labour relations legislation

 

d) Long – term care facilities legislation

45.   Which of the following actions could be  considered negligent behaviour by a support worker if a  client is harmed? *

1 point

 

a) Reporting changes in client condition to the nurse

 

b) Failing to test water temperature before a client’s shower

 

c) Responding to client call bells in a timely manner

 

d) Following manufacturer recommendations when using equipment on a client

46.   What type of violation occurs when a support worker shares personal information   about a client  on social media? *

1 point

 

a) Assault

 

b) False imprisonment

 

c) Defamation

 

d) Invasion of privacy

47.   Touching a person or performing a proc edure without their consent is known as which of the  following? *

1 point

 

a) Assault

 

b) Battery

 

c) Libel

 

d) Harassment

48.   The term ____________ originated   in the United States and has no legal status in Canada. *

1 point

 

a) Substitute decision maker for personal care

 

b) Proxy

 

c) Living will

 

d) Substitute decision maker for property

49.   The unnecessary use of restraints is an example of: *

1 point

 

a) Battery

 

b) Defamation

 

c) Slander

 

d) False imprisonment

50.   In most provinces, people refer to the substitute decision maker for a client as the __________. *

1 point

 

a) Power of attorney

 

b) Administrator

 

c) Executor

 

d) Executrix

51.   Providing care that is based on all dimensions of the person (physical, emotional, social,  spiritual, and cognitive) is known as ______. *

1 point

 

a) Cultural care

 

b) Religion

 

c) Self – actualization

 

d) Holistic health care

52.   _________ is a social disgrace associated with a particular circumstance, quality, or person that  causes one to feel shame or embarrassment. *

1 point

 

a) Race

 

b) Stigma

 

c) Nationality

 

d) Discrimination

53.   A state of complete physical, mental, and social well – being and   not merely the absence of  disease or infirmity that also includes the ability to lead a socially and economically productive  life is defined as which of the following? *

1 point

 

a) Health

 

b) Illness

 

c) Holism

 

d) Attitude

54.   The _______________ that we use is important in promoting positive images of people living  w ith disabilities. *

1 point

 

a) V iewpoint

 

b) Bias

 

c) Attitude

 

d) Language

55.   Health is more than just the absence of: *

1 point

 

a) Bacteria

 

b) Cancer

 

c) Disease

 

d) Virus

56.   Which of the following is TRUE about the five dimensions of health? *

1 point

 

a) Social support systems have no bearing on overall health.

 

b) Cognitive health is achieved by keeping the mind active and creative throughout life.

 

c) Emotional health is just the absence of negative emotions.

 

d) People who are spiritually healthy feel their life is absent of meaning.

57.   Differences in the health status of individuals and groups are called: *

1 point

 

a) Prevent ion strategies

 

b) Health dimensions

 

c) Health inequalities

 

d) Health determinants

58.   Which of the following is NOT a common reaction to a newly diagnosed illness or a recently  acquired disability? *

1 point

 

a) Denial

 

b) Anger

 

c) Depression

 

d) Seeking out a social support system

59.   Health is a _______________. On one end is optimal (complete) health or wellness, and on the  other end is extreme ill  health. *

1 point

 

a) Prognosis

 

b) Continuum

 

c) Genetic endowment

 

d) Stigma

60.   Which of the following is NOT a change or loss associated with  illness and disability? *

1 point

 

a) Optimal health

 

b) Sexual function

 

c) Work life

 

d) Self – image

61.   _________   is the state of different individuals and cultures co – existing. *

1 point

 

a) Culture

 

b) Diversity

 

c) Nationality

 

d) Language

62.   _________ makes a society distinctive. *

1 point

 

a) Racism

 

b) Ethnicity

 

c) Discrimination

 

d) Culture

63.   What type of family consists of partners who live together in a loving, intimate  relationship and  are of the same gender? *

1 point

 

a) Nuclear family

 

b) Single – parent family

 

c) Blended family

 

d) Same – sex family

64.   In caring for clients   across various cultures, a support worker should be aware that the following  aspect of communication does not vary: *

1 point

 

a) Ageism

 

b) Eye contact

 

c) Touch

 

d) Silence

65.   ______________   occurs when a person tries to dictate to another person what their culture  should be. *

1 point

 

a) Cultural competence

 

b) Cultural conflict

 

c) Cultural safety

 

d) Diversity

66.   Which of the following statements is FALSE? *

1 point

 

a) A bias is a point of view that prevents a person from being impartial.

 

b) To assimilate is to avoid adopting the traditions of the larger society.

 

c) A stereotype is an overly simple or exaggerated view of a group of people .

 

d) Prejudice is an attitude that leads to an opinion about a person based on their membership in a group .

67.   LGBTQ2 is an abbreviation that stands for: *

1 point

 

a) Feelings of intolerance or prejudice toward a person or group of people because of their gend er

 

b) Negative attitudes toward an intolerance of homosexuality (or people who identify themselves as part of the lesbian, gay, bisexual, transgender, or queer community)

 

c) The group of people who identify themselves as being lesbian, gay, bisexual, transgender , queer, or two – spirit

 

d) That a person’s gender identity is different from their physical sex characteristics

68.   To provide culturally sensitive care and support, the personal support worker: *

1 point

 

a) Must remember that clients are unique individuals and respond to cultural influences in unique ways

 

b) Must not stereotype a person based on ethnicity, religion, or any other factor

 

c) Cannot apply the cultural behaviours of a given culture to all members of the group because individuals may not follow every belief and practice of their culture and religion

 

d) All of the above .

69.   Cultural   competence   is the ability to interact effectively with people from: *

1 point

 

a) Diverse cultures, genders, or socioeconomic backgrounds

 

b) Different races

 

c) Different ethnicities

 

d) Different family types

70.   Culture is influenced by all of the following EXCEPT: *

1 point

 

a) Religion

 

b) Education

 

c) Ability/disability

 

d) Country of origin .

71.   ____________ is (are) used to delay — or altogether avoid — uncomfortable feelings such as  anxiety, guilt, stress, or embarrassment. *

1 point

 

a) Time – management strategies

 

b) Decision making

 

c) Defence mechanisms

 

d) Stressors

72.   Which of the following influence a person’s response to  stress? *

1 point

 

a) Gender, age, culture

 

b) Cognitive awareness, health, personality

 

c) Having social supports, temperament, past experiences

 

d) All of the above

73.   Which of the following is a sign of emotional or behavioural stress? *

1 point

 

a) Rapid pulse

 

b) Sore muscles in neck, arms, and back

 

c) Anxiety

 

d) Perspiration

74.   Which of the following is a state of physical, emotional, and mental exhaustion that is caused by  long – term exposure to demanding work situations? *

1 point

 

a) Bullying

 

b) Burnout

 

c) Stressor

 

d) Harassment

75.   Which of the following is FALSE about SMART goal setting? *

1 point

 

a) The goals are realistic.

 

b) The goals are achievable.

 

c) The goals are specific.

 

d) The goals are transferable.

76.   Which of the following is   NOT a sign of burnout? *

1 point

 

a) Improved time – management strategies

 

b) Increased sarcasm at work

 

c) Less patience with clients and co – workers

 

d) Ch anged sleep patterns

77.   The steps to problem solving are as follows: (1) Analyze the problem.(2) Devise a plan.(3) Find a solution.(4) Identify a problem. *

1 point

 

a) 1, 2, 3, 4

 

b) 2, 3, 4, 1

 

c) 3, 1, 2, 4

 

d) 4, 1, 3, 2

78.   The skills you require to make decisions include all of the following, EXCEPT: *

1 point

 

a) Decisiveness

 

b) Flexibility

 

c) Self – awareness

 

d) Focus

79.   An event or situation that causes stress is called a: *

1 point

 

a) Conflict

 

b) Stressor

 

c) Eustress

 

d) Burnout

80.   Strategies that can help a person manage stress include all of the following, EXCEPT: *

1 point

 

a) Refusing offers of help

 

b) Practising calming exercises

 

c) Learning to accept the things you cannot change

 

d) Understanding the effect that social media can have on your mood.

81.   Which of the following techniques should be used to ensure good communication? *

1 point

 

a) Be brief and concise.

 

b) Use words with multiple meanings.

 

c) Use medical terminology.

 

d) Be nonspecific with facts.

82.   What is the most  appropriate way to address a patient or resident? *

1 point

 

a) Use their first name only.

 

b) Address them in the way they have requested.

 

c) Call them sweetheart.

 

d) Address them using a title and their last name.

83.   Use of spoken words is an example of which communication technique? *

1 point

 

a) Verbal communication

 

b) Nonverbal communication

 

c) Body language

 

d) Paraphrasing

84.   Messages that are sent with facial expressions and gestures are an example of which  communication technique? *

1 point

 

a) Nonverbal communication

 

b) Verbal communication

 

c) Touch

 

d) Paraphrasing

85.   A person who is _________ stands up for their rights while respecting the rights of others, and  conveys their opinion with the goal of ensuring that their needs are met. *

1 point

 

a) Aggressive

 

b) Passive

 

c) Assertive

 

d) Passive – aggressive

86.   Which of  the following is NOT a common defence mechanism? *

1 point

 

a) Denial

 

b) Repression

 

c) Submissiveness

 

d) Paraphrasing

87.   After you introduce yourself to your client, your next step should be to: *

1 point

 

a) Give care as directed by the care plan.

 

b) Distract your client by talking about the weather.

 

c) Minimize your client’s concerns about your presence in their room.

 

d) Explain the procedure or task that you will be doing.

88.   Which of the following is NOT a helpful technique for communicating with a client who has  dementia? *

1 point

 

a) Use long, com plex sentences.

 

b) Minimize competing noises, such as the radio, TV, or other people’s conversations.

 

c) Provide support and offer encouragement.

 

d) Let the client set the pace.

89.   If you are acknowledging the other person’s point of view without  judging, you are practising: *

1 point

 

a) Passive – aggressiveness

 

b) Submissiveness

 

c) Empathy

 

d) Regression

90.   While the use of electronic communication has many benefits, messaging and social media  sites generally do not require the sender to use: *

1 point

 

a) Defence mechanisms

 

b) Verb al communication

 

c) Workplace etiquette

 

d) Body language or other nonverbal forms of communication .

91.   The nursing care function or procedure that can be delegated to a support worker is known as  which of the following? *

1 point

 

a) Certification

 

b) Nursing task

 

c) Discipline

 

d) Scope of practice

92.   Which of the following is FALSE about  health care teams? *

1 point

 

a) Teams work together towards a common goal.

 

b) No matter the setting, the makeup of a health care team is always the same.

 

c) The goal of a health care team is to provide the client with the best possible care and support.

 

d) Teams depend on each other to perform their roles to the best of their abilities.

93.   Who is usually responsible for supervising support workers in a facility? *

1 point

 

a) A nurse

 

b) A social worker

 

c) A mentor

94.   Which of the following occurs when a nurse   authorizes   a support worker   to perform a nursing  task? *

1 point

 

a) Discipline

 

b) Accountability

 

c) Delegation

 

d) Competence

95.   Which of the following are benefits of working on a team? *

1 point

 

a) Teamwork creates conflicts.

 

b) Teamwork respects role boundaries.

 

c) Teamwork hinders flexibility.

 

d) None of the above

96.   The delegating regulated health care provider remains legally ______________for the nursing  tasks delegated. *

1 point

 

a) Competent

 

b) Liable

 

c) Knowledgeable

 

d) Accountable

97.   __________ means appointing someone to take on a task or responsibility of providing   client  care or support that is within that person’s scope of practice and within the agency’s job  description and scope of employment. *

1 point

 

a) Assigning

 

b) Delegating

 

c) Supervising

 

d) Mentoring

98.   Which of the following is TRUE about delegation decisions? *

1 point

 

a) At some p oint, you may not be allowed to perform a task that is part of your job description and that you usually do.

 

b) The client’s circumstances are a central factor in making assignment and delegation decisions.

 

c) Both a and b are true.

 

d) None of the above are true.

99.   Which of the following is NOT a consideration of the nurse when delegating a task? *

1 point

 

a) Will the support worker be performing the task frequently enough to maintain competence?

 

b) Can the support worker be adequately supervised?

 

c) Is a nurse available to help if the client’s condition changes or if a problem arises?

 

d) Is this a task that the support worker enjoys doing?

100.   When is it appropriate to refuse a task that the nurse has asked you to perform? *

1 point

 

a) When you were not trained to perform the task

 

b) When you do not like the task

 

c) When you do not get along well with the person involved

 

d) When performing the task would put you into overtime

101.   A professional relationship with a client is characterized by: *

1 point

 

a) Respect

 

b) Empathy

 

c) Sympathy

 

d) All of the above

102.   The state of not relying on others for control or authority is called: *

1 point

 

a) Independence

 

b) Dependence

 

c) Despondency

 

d) Interdependence

103.   Self – esteem is closely linked to: *

1 point

 

a) Independence

 

b) Dependence

 

c) Despondency

 

d) Interdependence

104.   The person who assumes the responsibilities of caring for a person with an illness or a disability and is  usually in the  person’s home (often a family member or a close friend) is called the: *

1 point

 

a) Secondary caregiver

 

b) Main caregiver

 

c) Primary caregiver

 

d) Lead caregiver

105.   An example of a family is: *

1 point

 

a) A married couple of any gender, with or without children or stepchildren

 

b) An unmarried couple living together, with or without children

 

c) Older parents, adult children, and grandchildren all living together in one residence

 

d) All of the above

106.   In any relationship in which one person is dependent on the other, t he balance of power may not be: *

1 point

 

a) Empathetic

 

b) Equal

 

c) Compassionate

 

d) Sympathetic

107.   Which of the following describes a professional supportive relationship? *

1 point

 

a) Care is provided within a defined role and follows an established care plan for meeting needs.

 

b) There is relatively equal power in the relationship.

 

c) Behaviour is guided by personal values and beliefs.

 

d) There is no payment for being in the relationship.

108.   In what circumstance is it appropriate to have a friendship with your client? *

1 point

 

a) When the therapeutic or helping relationship has ended

 

b) When your code of ethics is updated

 

c) Never, because it is unethical

 

d) During your time off from your job

109.   Performing your tasks safely and skillfully, being well organized, punctual, and reliable, and know ing  your scope of practice and personal limits are all characteristics of which of the following? *

1 point

 

a) Empathy

 

b) Compassion

 

c) Competence

 

d) Sympathy

110.   When illness or disability strikes a family, one family member will often become the primary  caregiver for another family member. They form a different relationship, with new patterns of  _______________; this shift is rarely an easy one. *

1 point

 

a) Independence

 

b) Interdependence

 

c) Respect

 

d) Dependence

111.   While at work, you notice Mr. Kandinsky crying after his wife’s visit. You gently ask him what is  wrong. He tells you that since his surgery and subsequent admission, his wife has been very  frustrated with him. Mr.  Kandinsky says that she has told him, “You are no help to me at all  now. You are worthless.” You report this information to the nurse in charge immediately  because you know that these statements are an example of: *

1 point

 

a) Family abuse

 

b) Financial abuse

 

c) Emotional abuse

 

d) All of the above

112.   What happens during the honeymoon phase of the cycle of abuse? *

1 point

 

a) Tension builds between the abuser and the victim.

 

b) Tension explodes into an abusive event.

 

c) The abuser feels ashamed or sorry.

 

d) The time between episodes gradually shortens.

113.   Force – feeding is an example of: *

1 point

 

a) Physical abuse

 

b) Emotional abuse

 

c) Financial abuse

 

d) Neglect

114.   If you witness or suspect child abuse, to whom must you directly report it? *

1 point

 

a) The charge nurse

 

b) The child’s family

 

c) Child protection services

 

d) Your co – workers

115.   Changes in a client’s mental condition can _______________ the social “filtering” that usually  stops a person from acting on sexual urges in public. *

1 point

 

a) Reduce

 

b) Increase

 

c) Stop

 

d) Change

116.   Workplace _______________ manifests as acts or  verbal comments that could mentally “hurt”  or isolate a person in the workplace. *

1 point

 

a) Abuse

 

b) Harassment

 

c) Bullying

 

d) Rudeness

117.   Which of the following individuals are at highest risk for abuse? *

1 point

 

a) Those who do not speak an official language

 

b) Those who belong to a visible minority

 

c) Those who have a mental health disorder

 

d) All of the above

118.   Which of the following is an example of neglect? *

1 point

 

a) Leaving a dependent person lying in their own urine or feces

 

b) Using unkind gestures to frighten a person

 

c) Using the “silent treatment”

 

d) Withdrawing money from a person’s bank account without their permission

119.   __________ is a type of abuse that uses communication technologies with the purpose of  repeatedly intimidating, embarrassing, or harassing a person. *

1 point

 

a) Cyberspying

 

b) Cyberbullying

 

c) Emotional abuse

 

d) Financial abuse

120.   Which of the following is FALSE regarding bullying? *

1 point

 

a) It is not just the character of the incidents but the number, frequency, and especially the pattern that can reveal bullying.

 

b) Bullying is always obvious.

 

c) It is the employer’s duty to protect employees from risk at work, including bullying.

 

d) Bullying can have a negative effect on health care staff.

121.   Which of the following statements is true about resumés? *

1 point

 

a) A resum̩ is a concise summary of your experience, education, work Рrelated skills, and personal qualities.

 

b) Resumés are usually not longer than three pages.

 

c) Small errors in your resumé such as spelling mistakes may negatively influence the employer’s decision to hire.

 

d) All of the above.

122.   Which statement about job applications is TRUE? *

1 point

 

a) An incomplete application is acceptable.

 

b) Your writing skills are not being assessed.

 

c) Application forms often require detailed information, such as the reason for leaving a previous job.

 

d) Proofreading your application is unnecessary.

123.   Which statement is TRUE about conveying professionalism electronically? *

1 point

 

a) Use patterned or d esigned email backgrounds.

 

b) Using abbreviations (e.g., cyber-speak) is encouraged.

 

c) Correct punctuation and grammar are not important.

 

d) If your current email address is not a professional one, consider creating a new one for potential employers.

124.   When   waiting at the agency for the interview to start, it is acceptable to: *

1 point

 

a) chew gum.

 

b) text – message.

 

c) talk on the phone.

 

d) take deep breaths to calm yourself if you feel nervous.

125.   Which of the following behaviours is acceptable during an  interview? *

1 point

 

a) Crossing your arms

 

b) Giving opinions without rationale from your experience

 

c) Addressing the interviewer by their first name

 

d) Answering questions honestly

126.   A binder containing the applicant’s certificates, letters of recommendation, awards, a nd proof of  volunteering is called a: *

1 p

 

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